FAQ

[vc_row][vc_column width=”3/4″ css=”.vc_custom_1499429691559{margin-bottom: 30px !important;padding-right: 25px !important;}” offset=”vc_col-lg-9 vc_col-md-6 vc_col-xs-12″][vc_row_inner css=”.vc_custom_1498401368182{margin-bottom: 40px !important;}”][vc_column_inner width=”1/2″ css=”.vc_custom_1499429575139{padding-right: 60px !important;padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″][vc_custom_heading text=”An FAQ list to help you understand how it works.” font_container=”tag:h2|font_size:24px|text_align:left|line_height:1.4″ use_theme_fonts=”yes” css=”.vc_custom_1499283072922{margin-top: 0px !important;margin-bottom: 30px !important;}”][vc_custom_heading text=”This list of FAQs is meant to give you a reference of what to expect when you contact us.Please feel free to call , email or skype with any questions not covered here.” font_container=”tag:p|font_size:16|text_align:left” use_theme_fonts=”yes”][vc_empty_space height=”15px”][tek_button button_text=”Read more” button_style=”tt_secondary_button” button_icon_bool=”no” button_link=”url:%23|||” button_position=”pull-left” css_animation=”kd-animated zoomIn” elem_animation_delay=”200″][/vc_column_inner][vc_column_inner width=”1/4″ offset=”vc_col-lg-3 vc_col-md-12 vc_col-xs-12″][tek_iconbox title=”Fast Service” box_content_type=”simple_text” text_box=”All Repairs are expected to be completed within 72 hours of intake, or after parts arrive for repair.” icon_type=”icon_browser” icon_size=”36px” icon_position=”icon_top” content_alignment=”content_left” custom_link=”#” background_type=”none” css_animation=”kd-animated fadeInUp” icon_style=”icon_default” icon_iconsmind=”iconsmind-Over-Time2″][/tek_iconbox][tek_iconbox title=”Friendly support” box_content_type=”simple_text” text_box=”Our friendly technicians are here to get you back in business, handling your pc, network & web design needs.” icon_type=”icon_browser” icon_size=”36px” icon_position=”icon_top” content_alignment=”content_left” custom_link=”#” background_type=”none” css_animation=”kd-animated fadeInUp” icon_style=”icon_default” icon_iconsmind=”iconsmind-Headset”][/tek_iconbox][/vc_column_inner][vc_column_inner width=”1/4″ offset=”vc_col-lg-3 vc_col-md-12 vc_col-xs-12″][tek_iconbox title=”Remote Support” box_content_type=”simple_text” text_box=”We can help remotely, cutting down on down time caused by waiting for your technician to arrive on site.” icon_type=”icon_browser” icon_size=”36px” icon_position=”icon_top” content_alignment=”content_left” custom_link=”#” background_type=”none” css_animation=”kd-animated fadeInUp” ib_animation_delay=”200″ icon_style=”icon_default” icon_iconsmind=”iconsmind-Wallet-2″][/tek_iconbox][tek_iconbox title=”Warranty” box_content_type=”simple_text” text_box=”Rankin Technologies offers 180 day warranty minimum on all parts.” icon_type=”icon_browser” icon_size=”36px” icon_position=”icon_top” content_alignment=”content_left” custom_link=”#” background_type=”none” css_animation=”kd-animated fadeInUp” ib_animation_delay=”200″ icon_style=”icon_default” icon_iconsmind=”iconsmind-Shield”][/tek_iconbox][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1499429223018{margin-bottom: 30px !important;}”][vc_column_inner][vc_toggle title=”1. When can we get started?” css_animation=”none”]Remote Support can begin as we are contacted. Rankin Technologies offers on site availability based on a first come, first serve model for clients outside of our maintenance agreements, and SLAs.  We guarantee a 72 hour turnaround on all repairs.[/vc_toggle][vc_toggle title=”2. How do I get in touch with you?” el_id=”1486465453596-eadb9024-1eec”]We can be reached by email, phone, and skype.

  • Call 229.848.6323 to reach our staff, and coordinate dispatch.
  • E-mail info@rankintechnologies.com to ask questions or setup an appt.
  • We provide remote support and can be reached on Skype @ srankinmcse

[/vc_toggle][vc_toggle title=”3. What information do I need to start?”]For PC Repairs, no information is required.

When building a website or network, we ask for any information on the project which might help us understand your vision and needs.[/vc_toggle][vc_toggle title=”4. How much does it cost?” el_id=”1486465453143-15df7484-74ad”]Our labor is billed at $85/hourly, and 1.5 x hourly rate after 5 PM.[/vc_toggle][vc_toggle title=”5. What other help is available?” el_id=”1486465452619-85b1e9fd-d3e7″]We provide network maintenance and design, website development, and data recovery in addition to our PC repair services. Ask us today how we can help![/vc_toggle][vc_toggle title=”6. Are you fully insured?” css_animation=”none” el_id=”1486465455111-0cc2408f-96b7″]Our company is fully insured and certificates of insurance can be made available upon request.[/vc_toggle][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/4″ offset=”vc_col-lg-3 vc_col-md-6 vc_col-xs-12″][vc_wp_custommenu title=”Our Services” nav_menu=”32″][vc_wp_text title=”Subscribe to newsletter”][/vc_wp_text][/vc_column][/vc_row]